Novotel Cusco Revisión y Opiniones

Hotel is in a great location but that`s pretty much it. It is a decent hotel with average amenities so don't expect too much. Breakfast has limited options and only coffee choice included in the breakfast buffet is the regular coffee - if you want cappuccino, you have to pay extra. Some staff are nice and helpful.

Ajay G.

Stopped here for a couple of nights and it is well located in Cusco. Rooms are functional and a decent size. One criticism I would have is no air on in our room, luckily we had a door / balcony we could open. Breakfast was very good and staff fiendly

John H

El hotel está muy bien ubicado. Como todo o casi todo hotel de ciudad las habitaciones no son muy grandes, pero hay que tener en cuenta que uno solo va a dormir así que están muy bien. En nuestra habitación tuvimos un problema con la…

Virginia S

Mi estadía en el novotel en cusco fue una de mis mejores experiencias en un hotel. Todo estaba súper limpio y todos fueron acogedores. Ningún miembro del personal pasó a tu lado sin saludarte. Gianella específicamente fue súper atenta y se aseguró de que se cumplieran nuestros deseos. si el artículo estaba en el menú o no

Glitter T

We enjoyed our stay at this hotel. It is a in beautiful old colonial building. The lobby is a nice courtyard. There is lots of seating areas to hang out in and just relax after a long day of sightseeing. They have a bar and restaurant. We…

Rina T

This was the second time I stayed at this hotel. The first time I was very satisfied, but this last time I didn't feel well. The hotel is beautiful, the rooms are comfortable, but the reception is ugly, disorganized, and the restaurant service is poor.

Artur Henrique Galvão Bruno Da Cunha

El hotel tiene una excelente ubicación en el centro de la ciudad, las habitaciones aunque no muy grandes son comodas y limpias.|La recepción e instalaciones del hotel son muy lindas, el servicio fue impecable de inicio a fin de nuestra…

NMar14

The hotel is modern and clean. However, the service was not great and the hotel lacked the charm of another hotel we stayed at in Cusco (Antigua Casona San Blas). It also lacked the convenience of several other amenities such as availability of filtered water and free oxygen.

BereLo77

Excellent customer service, perfect location just minutes away from the heart of the city (a walking distance). We loved their breakfast, and our room was fantastic and super clean. If you ask for anything, their response is almost immediate. We had a little impase, but it became a thing of the past immediately due to the prompt response and great attitude from management. My wife and I are simply grateful. It was a memorable experience while visiting Cusco, and we wish a continuous success to this beautiful Hotel Thank you, Novotel!

Yury Leon

Espectacular la ubicación del hotel y el servicio de todos. Destaco la amabilidad y el servicio de Dilmes quien nos ayudó con una situación con toda la mejor actitud. Recomiendo la experiencia y la comida de este hotel que nos sorprendió en cada detalle.

Mariana C

We had 2 nights at this hotel at the end of a tour and found the location to be fantastic. The courtyard was beautiful however our room was in the newer part and was very bland and a bit tired. The breakfast selection was a bit limited. The front counter and door staff were very friendly.

Janine O

Great hotel: clean, safe, quiet, but less than two blocks off the plaza mayor on a quieter side street. Breakfast was exactly what we needed and staff were always able and willing to help, including storing luggage for days away on hiking…

Travis Olives