My Place Hotel-Pasco, WA Revisión y Opiniones

The beds were super comfy. The room was extra clean. The front desk staff was so nice and very accommodating for late check out. This is why I will always stay at My Place if its an option when traveling

Verified Hotel Guest

Front desk & cleaning staff were extremely friendly and courteous. Beds were very comfy. I like the fact you can open a window in your room which many hotels do not have. Very close to the Pasco Sporting Complex. The only issue I had was the $300 a night rate I paid because of supply/demand issues the wknd we stayed given there were so many sporting events/tournaments going on. Otherwise, the hotel was very well maintained, clean and rooms were good size

Jerry Yoon

D I S G U S T I N G ! ! ! ! ! ! ! The housekeeping department does NOT clean especially if you are there for extended stay. Apparently, cleaning in scheduled every 4 days but were not talking calendar days, it’s according to their count. Even when they do come to your room, they only switch out towels and count that as your room being serviced. They don’t clean! The housekeeping manager will lie and mark in her book that a full service cleaning was done and the hotel manager will believe the housekeeers. Don’t be surprised if you end up on dirty used linen too. There is also no customer payment privacy. If you’re there with others or a group, the manager Melissa will discuss your transactions with others as she has done with another person from our group and disclosed his information to me then when the cleaning issue was brought up to her, she made it sound like i was responsible for this other adult and his room fee when i already told her we are all responsible for the payment of our room. Actually, her own staff reversed charges and somehow that’s my fault because at the time she says to me, you people just stiffed me $300, i told her, not I because I was paid up to the checkout date. I’ve called corporate but have not heard back from them. When I asked Melissa for corporate’s number she replied and said find it yourself, they’re not going to do anything.

Marcellina Tohonnie

Staff is horrible and u helpful, the lady at the front desk had me swipe my card for incidentals, my project manager extended my stay and come to find out I never needed to swipe my card and the this hotel took out over $700 from my card and will not do anything to give it back to me until the manager comes in. This is unacceptable!!! That’s a lot of money for this staff to be able to not to do anything about helping give my money back that was never suppose to be taken in the first place

Damien Bracamonte

Very clean and reasonably priced. i would recommend staying here if you have business in the area or at the HAPO especially for an extended stay. The rooms have a kitchen-sized refrigerator and a nice set for preparing meals and cooking.

Wesley H

Positives first, the staff is very helpful, very polite, and do a great job. I stayed two nights and never had an issue with the staff. Room was clean, so if you are just looking for somewhere to crash, it’s not a bad option. Water was hot and good water pressure, we all know that is important. Negatives- I was hit hard with the smell of marijuana. It was really strong. To each their own, but not what I wanted my kids breathing in. Price seems low, but there are no real amenities, so in reality it wasn’t really worth the price. I’m sure this is just a random thing, but condom wrapper in the elevator…not the first impression we wanted. Sorry to say, wouldn’t stay again. Two other nearby hotels, cost a bit more but have better amenities for the price.

Kenneth Carpenter

Buyer beware! I paid for a pet fee separately from my initial reservation and was overcharged. I called in to correct the transaction errors and the staff were unwilling to help correct their mistake. I had to go through my bank to resolve this dispute. I was hustled by the staff by overcharges.

Phil Cavazos

The staff is extremely rude. I’ve been staying for a month I work out of town. They harass me everyday about my dog, he doesn’t bark or mess up the room so I don’t understand the problem. They refuse to let me stay on the first floor when my dog doesn’t do good with elevators. Worst place ever when I pay $411 each week.

Ashley Christensen

Comfortable beds

Joyce

Rooms are subpar and could use a good cleaning, but what was most disappointing was the management. The GM Melissa was incredibly rude and disrespectful for no reason. It was quite unsettling, I'd suggest staying elsewhere, don't waste your money.

Alexi Castilla

We needed a room for the night and we got a room here for a very decent price. The staff was friendly and the process qas quick. The room was clean and big and the bed was comfortable. It was a surprise how nice the stay was. Will stay again!

H K

Room was clean and comfortable but if artificial fragrances bother you them don’t stay here! Our room reeked of lemon cleaner the entire time. Luckily we only booked one night so we toughed it out but it was bad. Other than that no complaints.

Trish O